Tamil Nadu, Chennai

It all begins with a single drop... For us at HAP, it all starts with a single drop. Our processes are honest and transparent; and are geared towards delivering a product that is brimming with all things good. Hatsun operates more than 1,100 rural milk procurement routes. These routes have a regular route plan with the timing to pick up milk cans from each HMB/village in the morning and evening. All farmers have to pour the milk before the milk truck reaches their HMB. Once all the farmers have poured their milk, it is collected in cans and loaded onto the trucks on the time fixed for picking up the cans at the HMB. After collecting milk from all the allotted HMBs, the milk procurement vehicle arrives at the Hatsun Milk Chilling Center (CC). At the CC, the milk is tested again for more parameters. Once the milk is tested organoleptically, it is weighed. Samples are taken for more detailed tests and pumped to the chilling unit. The samples are taken for detailed testing. Once all the vehicles have arrived and all the milk is transferred for chilling, the samples are taken for testing. After the tests are completed and the suitability of the entire CCs milk is confirmed to meet Hatsun's strict quality norms, the milk is loaded into a milk tanker and sent to the dairy. At the dairy the milk is put through more tests before taking it up for further processing. In order to get adequate quantity and quality of milk (as per the rigorous QA norms), Hatsun undertakes a series of measures to help the farmers. Some of the measures taken are as follows: A new and advanced process of procuring and chilling the milk at the village level using ABC (Active Bulk Cooler) has been introduced at more than 1100 locations. This helps us improve quality and retain freshness as the milk gets chilled at the initial stage, starting from the village. Farmers have flexibility to pour their milk (3 hours of milk collection per shift) Instant chilling at Village level within 2 hours (Farmers' milk's quality is increased) Avoiding milk spoilage & spillage Improved MBRT hours Reduce aluminium can usage Increasing HMB in-charge’s enthusiasm